tom ( tom at hotmail dot com ) at: 2007-01-25
Time Hosted: 1 to 3 months
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Nous avions pris le plan de base.
L'installation et la mise en place fut très rapide. Cependant, il faut savoir qu'avec cette compagnie, l'uptime est d'environ 70%.
De plus, ce ne doit être q'une personne qui supporte cette compagnie (Jim) car je n'ai jamais pu avoir quelqu'un d'autre. La seule chose qu'il sait dire est d'envoyer un ticket, mais le pire c'est qu'ils sont plutot incompétent dans la résolution des problèmes. A part redémarrer les services, ils ne savent pas faire grand chose.
En outre, ne prenez pas votre nom de domaine avec eux. Ils en gardent la propriété si vous partez de chez eux !
Vraiment la pire compagnie. A EVITER ! A bon entendeur salut
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T Schulman ( tess(dot)schulman at gmail(dot)com ) at: 2006-11-09
Time Hosted: 1 to 2 years
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About a year ago I moved not one but TWO sites to accuBURST/PolariStar LLC. The sites were up and down during that time, but as of the end of September the sites have been down except for one or two days a week. If it's not the web server which is down, it's the databases. If it's not the databases or webservers, it's their routers or DNS servers. Right now one domain (childfreedonia.com) is still down in its entirety and has been for about 1 whole month. The other site went down Sunday night/early Monday morning (November 6th, 2006) and now only has the HTML portion working. My database seems to have completely disappeared, which means the discussion forum and dynamic content portion of my site is 100% useless. Regardless of the particulars, the fact is that the 99.9% uptime "guarantee" is a joke!
I've called them repeatedly but get dumped into voice mail after 1 ring. I've emailed them and received only robot replies saying "your support request was received." I get robot responses that say "your site is now working", but when I look at it nothing has changed. As of yesterday, I filed a complaint with the Better Business Bureau of Connecticut, but they've had as much luck as I have in locating someone there. (If you haven't looked, accuBURST/PolariStar LLC has an unsatisfactory rating with the BBB.)
Finally, in an act of desperation, I checked with the Connecticut Secretary of State to find out the attorney of record for accuBurst/PolariStar LLC. (In addition to being a web developer, I'm also a certified corporate paralegal.) I have called him directly and filed a complaint. If I don't receive a satisfactory resolution soon, I will be filing a lawsuit against them under CHAPTER 735a* of Connecticut Law -UNFAIR TRADE PRACTICES. This statute allows for class action lawsuits as well. If anyone else here being defrauded by accuBurst wishes to participate in a class action suit, please contact me.
In addition, I will supply the information here for you to contact this attorney directly. He does answer his phone. I got him on the first try. The attorney of record for accuBURST/PolariStar LLC is
Robert J. Galiette
3 Teal Lane
Essex, CT 06426-1046
Phone: (860) 767-0503
Fax: (860) 767-0508
The owner/manager of the company is listed as
Bradford W. Galiette
Manager
3 Teal Lane
Essex, CT 06426-1046
Please be aware that if you wish to file a complaint with the BBB or a legal complaint against them you MUST reference the parent company (PolariStar LLC) and NOT accuBurst.
They have screwed with the wrong b*tch. I have also called my credit card company and placed a fraud alert against them so that they can no longer bill my card for services which aren't being provided. I suggest everyone else here do the same.
A very, very fed up ex-accuBURST customer,
T. Schulman
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Steve ( detfan at wowway(dot)com ) at: 2006-10-20
Time Hosted: under 1 month.
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Criminal behavior. Signed up, neve got hosted, but got charged. Will not answer phones, will not return emails. Be aware, and take my word stay away. There is more bad posted on this company on the internet then there is good.
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Adam Simon ( adamboy3241 at gmail(dot)com ) at: 2006-08-27
Time Hosted: 1 to 2 years
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before you choose your host consider accuburst. i give them my full endorsement from everything ive seen so far. theyll give you very nice features at very nice prices.
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Shannon Vettes ( ) at: 2006-08-21
Time Hosted: 3 to 6 months
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Accuburst has been a HORRIBLE HOST. Steer clear for your own good. I feel like they've taken my $ and ran.
1) No Service for the past month
2) No Support
3) No 99.9% uptime guarantee refund
They falsely advertise, treat you sort-of well until the 30 days refund guarantee runs out and they screw you over!
I've filed a complaint against them with the better business bureau of CT and I advise anyone else who is having troubles to do the same. Don't let them get away with taking your $/time away without some kind of consequences!
here's the website: http://www.bbb.org
-Shannon
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Bill Ellis ( bill321512 at gmail(dot)com ) at: 2006-08-20
Time Hosted: 1 to 2 years
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When me and my buddies went looking for a host, we came upon ACCUBURST as one of our possibilities. Out of all the other guys we considered, ACCUBURST had the best reputation. After being with them this long, now I know why! I can only say good things about ACCUBURST.
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ben ( bg at insight(dot)com ) at: 2006-08-19
Time Hosted: under 1 month.
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avoid these thives. they steal your money and then avoid you. these rotten mother ^&*^& stole my credit card info and charged it twice for the same thing. notice parts of their web site isnt working? don't be a MORON! host with gator or something, but avaoid these @holes!
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Beau ( beaubrewer at hotmail dot com ) at: 2006-06-20
Time Hosted: under 1 month.
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Plan: Accuvalue
Thoughts: The customer service is AWFULL, AWFULL, AWFULL. It has been 4 days and they still have not registered my domain name, I do not have a live site with a shared IP...
I am really close to taking my hosting needs elsewhere! I would avoid Accuburst.
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Cormac White ( cormboy(at)gmail(dot)com ) at: 2006-05-31
Time Hosted: 2 to 3 years
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I cant say enough how much ive enjoyed my hosting with accuburst. They have great service at even better prices. Good uptime and incredible features. Def recommend them to anyone!!!
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Aaron Lopez ( bluescout(at)hotmail(dot)com ) at: 2006-05-31
Time Hosted: 1 to 2 years
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Absolutely terrific service and support! These guys helped me get up-and-running quickly with my website. Even now, if I ever have questions, their support is just a few clicks away.
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Ryan ( rarr23890 at h0tma1l dot com ) at: 2006-05-27
Time Hosted: 6 mo. to 1 year
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I have had a lot of good success with accuburst. Support is reliable and the features they have are great. Definitely glad I chose em!
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Derrick ( denim40002 at hotmail(dot)com ) at: 2006-05-24
Time Hosted: 3 to 6 months
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Love these guys --- when you need support, they're there! Great service and features. Definitely recommend them to anyone!
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Jenny ( jenny08124 at yahoo dot com ) at: 2006-05-08
Time Hosted: 3 to 6 months
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Awesome web host! Recommend them to anyone!
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Jim ( jscarpelli at sbcglobal dot net ) at: 2006-04-26
Time Hosted: 6 mo. to 1 year
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Accuburst sucks.
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