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| Web services details about Gazzin |
| Contact Information for Gazzin |
| Owner: | William Lu | | Site Title | Gazzin Networks | | Site Description | Gazzin Networks is a leading provider of privately branded web hosting solutions serving web hosting companies with complete hosting automation and affordable web hosting. | | Site in business since | 12-Apr-2004 | | Email/Contact | webmaster(at)gazzin dot com | | Phone Number | +1 626 549 2801 | | Street | 20687-2 Amar Rd. #312 | | City | Walnut | | State | ca | | Postalcode | 91789 | | Country | United States | | Statistics for www.gazzin.com | | Links to the site | 34 | | Popularity Rank (1 best) | 516394 | | Site language | en | |
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opinions: Gazzin www.gazzin.com |
Brendon ( gazzin at twistedprotein dot com ) at: 2007-12-06
Time Hosted: under 1 month.
General Rating note: | Features note:
Price/Cost note:
Customer Relation note:
Control Panel note: | I signed up for a VPS with Gazzin on the 10th of October 2007. Staff were helpful at this point. After a few hours, the VPS froze and had to be rebooted. Staff responded within a few hours and rebooted the VPS which then fell over a few hours later. On average, the VPS was falling down about 4 times a day with an uptime of about 20%.
The support staff are all extremely polite, although their English is weird. They all seem to have names like Jeff, Micheal, Bill, Bryan, William and Robert. All good names I'm sure, but perhaps a bit unlikely that *everyone* has an olde English name? Read into that what you will.
When it came to actually trying to fix the root cause of the crashes, communications broke down. Prompt service it may be, but sophisticated it is not. The staff were totally unable to respond in any other way other than reboot and hope the problem goes away. If you think CTRL-Alt-Del is an acceptable form of support, then these guys are for you.
After 5 days of VPS hell, I terminated the account and requested a refund as per their "Money back guarantee". At this point, all communication with me has ceased. No-one is responding to my emails. I've sent five emails over a period of a month without a single reply. I fully expect never to get my money back.
These guys are fly-by-night operators taking a chance with your money. Avoid at all costs.
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