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JustHost Contact Information and SupportSupport:
1-888-755-7585
support@justhost.com
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billing@justhost.com
UK Head Office
Unit A2, Segensworth Business Centre
Segensworth Road
Fareham,
PO15 5RQ
United Kingdom
US Headquarters
111 East Broadway, Suite 210
Glendale,
CA 91205
Australia Office
3A Rosetta Street
West Croydon
South Australia, 5008
Australia
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| | Statistics for www.justhost.com | | Popularity Rank # | 1741 | | Links pointing to the URL | 11788 | | Website language | en | | Domain in business since | 0000-00-00 | | URL title | justhost.com/ | | Owned by | JustHost.com | | Street | 111 E Broadway | | City | Glendale | | State | CALIFORNIA | | Zip code | 91206 | | Country | United States | | Tel | +1.8887557585 | | Contact by email | support at justhost dot com |
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| JustHost have hosted our company website for the past two years and we are very impressed with the reliable service. We get an excellent response to all of our queries in a very respectable time-frame. You can't ask for much more; especially for the price!
I signed up and paid for two years up front. I got my password and loging. For over a month I could not sign in. I opened ticket after ticket with no answer. After four weeks Billing said they would look in to it. Another week passed and no response. I finally terminated their service. They pride themselves in taking care of problems within two minutes, ha!
They can keep their hosting site, I am now with homestead and very happy with their service and web builder. |
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| Customer opinions for | www.justhost.com |
Richard Andrews ( ) at: 2011-09-14
Time Hosted: 6 mo. to 1 year
JustHost General Rating: | justhost.com Features:
justhost.com Customer Relations:
justhost.com Price:
justhost.com Control Panel: | It is not in the big things that make a company great, but how they act to resolve the small things... Like removing money from my bank account AFTER providing information to end the hosting service.
On the 6 September, 2011, my bank account showed that Justhost had removed over £70 from my bank account AFTER Cancellation of service.
email from Justhost
Hi Richard,
I apologize for the issue. We have noticed that payment is over 60 days old. Hence we moved the ticket to specialist. They will get back to you shortly.
Please refrain from updating this ticket as this will push the ticket to the bottom of the queue.
If you would like further assistance with this please let me know.
End of email
I may not be a mathematics professor, but even I know it is the 14th September today and the 6th September is just over a week ago... To state such is over 60 days seems ludricous, but I shall be trawling through my bank statements to see if there have been any other unauthorised withdrawals by Justhost.
I may not be an English Professor, but the 'Please refrain from updating this ticket as this will push the ticket to the bottom of the queue' seems to be a contradiction with 'If you would like further assistance with this please let me know'.
My own opinion is the 'please refrain...' is an attempt at intimidation by a corporation - in my English it says 'if you contact us we'll delay resolving this matter'!
Once again, it is how the little things are resolved that makes a company great - I will leave you to decide whether Justhost is great or not...
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