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inmotionhosting.com hosting reviews

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 Inmotion Hosting - www.inmotionhosting.com
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InmotionHosting General Impression


InMotion Hosting has been set up in February 2001 in Los Angeles, California, in a small office of three employees and one server. Nowadays, InMotion Hosting is an employee-owned company with two offices, the main one located in Los Angeles, LA and the second one in Virginia Beach, VA. InMotion Hosting offers a wide range of services such as: business hosting, VPS hosting and dedicated services for small and medium sized companies.
InMotion Hosting has a team of experts that average 4 years of outstanding webhosting experience, being under the backing of experienced professionals with over 11 years of working experience.
The Company's hosting network is using Linux and Unix operating systems which is monitored 24/7 in order to continuously increase the performance. According to the Company's website, InMotion is the only hosting company that offers Max Speed Zones.

InmotionHosting Price & Cost Effectiveness


The Company offers business hosting, VPS hosting, Domain Registration, Web Design, Website Hosting Tools and dedicated servers to its customers with very competitive price.
The acceptable payment types are credit cards : Visa, MasterCard, Discover, American Express, Purchase Order or Check, unfortunately no paypal.

InmotionHosting Reliability


InMotion Hosting has reliable partners such as: Google, Yahoo, Dell, Intel, Cisco, cPanel and others that work with. Moreover, the Company received several awards.

InmotionHosting Data Center (toured)


The Company has two data centers, the main one located in Los Angeles and the second one in Virginia Beach, allowing the customers to choose at which data center their sites are hosted in, depending on the clients' location. InMotion Hosting recently invested in both of its centers in order to upgrade their carrier level platforms and consulting on their business partners. Moreover, they assure several backups with four Tier 1ISP, having very secure data centers protected with armed guards, hand scanners and locked vaults.

InmotionHosting Customer Service


InMotion Hosting offers technical support via email, live chat, telephone (888-321-HOST (4678)) or support ticket submitted on the Company's website. The technical support offered by InMotion Hosting is free of charge.
The primary goal is to satisfy the clients' needs. Would the offered services not be at the expected level, the Company would offer a 90-day money back guarantee. However, the domain name fee is not refundable. The Company deducts the cost of the domain from the refund, charging as well a small administration fee.

InmotionHosting Control Panel


InMotion Hosting uses Cpanel 11 as a control panel software for Business and VPS hosting, providing the usual features:
- Advanced Features: control MX entries, manage domains, checking server status, setting CRON jobs;
- Security: server protection for a single or multiple IP addresses, managing SSL/TLS keys;
- Email Administration: creating multiple email addresses, email forwarding, access webmail;
- Website Statistics: performance of the website with AWStats tool, checking the number and location of visitors and the most visited pages;
- Advanced FTP Features: managing the server files using third party FTP programs;
- Database Administration: building applications or installing multiple platforms, installing CMS platforms such as Wordpress, Joomla or Prestashop.
VSP service provides also WHM in order to easily manage multiple entities / customers.
InMotion Hosting offers a complimentary license for cPanel and WHM to its dedicated server customers.
All the above mentioned services are not charged by the Company.

InmotionHosting Contact Information and Support

Email: support@inmotionhosting.com - 24/7
Telephone Support: 888-321-4678 x2 or 213-258-4422 x2 - 24/7

Sales
Email: sales@inmotionhosting.com - 24/7
If you are currently working with a salesperson, please contact them directly.
Telephone Sales: 888-321-4678x1 or 213-258-4422x1
    8am - 11pm EST Monday-Friday
    10am - 7pm EST Saturday
    10am - 9pm EST Sunday

Accounting/Billing
Email: billing@inmotionhosting.com
Telephone Support: 888-321-4678 x4 or 213-258-4422 x4
    8am - 11pm EST Monday - Friday
    10am - 7pm EST Saturday - Sunday

Business Development, Marketing Alliances and Affiliates
Email: partners@inmotionhosting.com
Telephone: 310-450-5252

888-321-4678
4553 Glencoe Ave.
Marina Del Rey, CA 90292




Conclusion


According to Jason Hong, Partner Channel Specialist, the Company's main clients are small-medium companies, and they differentiate from other hosting companies by the fact they adjust their services to each particular company, not offering just a general plan. Moreover, they make sure their stuff is well trained (al least 160 hours of training before they respond to clients' inquiries), being available 24/7 for their customers.
While many clients are very satisfied with InMotion Hosting Services, naming the customer service "very knowledgeable, friendly, and fast" (99.8% uptime), other customers treat it as "nothing more than average when it comes to hosting packages".
However, the Company is planning to improve its performance in order to better satisfy the clients. On March 5, 2013, Mike Zyvoloski, Marketing and Development Specialist, announced that they were planning to launch a brand new updated website which would be a total redesign of the old one. Moreover, they continuously work on improving their products and services.
Inmotion Hosting ( www.inmotionhosting.com ) Hosting Plans:
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InMotion Hosting Launch Plan 6.95/mo.
InMotion Hosting Power Plan 8.95/mo.   [Original website plan location]
InMotion Hosting Pro Plan 18.95/mo.   [Original website plan location]



InMotion Hosting 256M V-Dedicated Server 39.95/mo.
InMotion Hosting 512M V-Dedicated Server 74.95/mo.
InMotion Hosting 1024M V-Dedicated Server 149.95/mo.
InMotion Hosting Essential Dedicated Server 199.95/mo.

Attention: This information can be already old, please contact us in case these informations are wrong and must be updated!
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Statistics for www.inmotionhosting.com
Popularity Rank #3248
Links pointing to the URL5468
Website languageen
Domain in business since2001-02-15
URL descriptionOffers web hosting and design for businesses and personal web sites.
URL titleInMotion Hosting, Inc.
Owned byInMotion Hosting, Inc
Street4553 Glencoe Ave, Suite 325
CityMarina Del Rey
StateCA
Zip code90292
CountryUnited States
Tel888-321-4678
Contact by emailsupport[at]inmotionhosting[dot]com
Customer opinions forwww.inmotionhosting.com

Tasos Vogiatzis ( oxyavopolis[at]gmail[dot]com ) at: 2011-02-22
Time Hosted: 1 to 3 months
General Rating:
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As I customer I'm fully disappointed. Our account has been suspended and we have no access to the control panel, emails (!) and ftp because the traffic was to high (250 visits per day). We are now afraid that we will lose all our critical data because they give no access to them. We are really terrified as a company and have been fully stultified to our customers because they see a message like that (pointing to a file suspended.cgi - you can understand what suspended means to a customer or partner!!!):

This site is currently unavailable

If you are the account holder, please contact customer service. Our customer service center is available 24x7 via phone, chat, or email.

Leonid Britvin ( abd1 at ukc dot ac dot uk ) at: 2008-05-03
Time Hosted: 2 to 3 years
General Rating:
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Just a note to say this site is excellent!

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